Privacy & Data Protection Policy

Dalil Information Technology is committed to safeguarding your privacy and ensuring compliance with UAE data protection standards. This Privacy Policy explains how we collect, handle, store, and protect your information when you use our website www.dalil.tech.

By using this website, you consent to the terms described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company information
  • Any information submitted through contact forms

b. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and analytics data

c. Payment Information

Although we process payments through secure third-party payment gateways, we do not store, sell, rent, or share any credit/debit card details.

2. Use of Information

We may use collected information for:

  • Processing inquiries
  • Providing requested services
  • Improving website performance
  • Responding to technical support requests
  • Enhancing user experience
  • Sending updates (only if the user opts-in)

3. No Storage or Sharing of Credit/Debit Card Details

As required by UAE e-commerce compliance:

Dalil will never store, sell, rent, or lease credit/debit card details or personally identifiable information (PII) to any third parties.

All payment information is securely encrypted and processed through compliant payment providers.

4. Data Protection & Security

We implement strict security measures, including:

  • SSL encryption
  • Server-side security controls
  • Restricted access to sensitive data
  • Regular security audits
  • Compliance with UAE government cybersecurity standards

5. Use of Cookies

Our website may use cookies to:

  • Enhance navigation
  • Analyze performance
  • Improve usability

Users may disable cookies from their browser settings.

6. Third-Party Disclosure

We do not disclose your personal data to third parties except:

  • When required by UAE law
  • When necessary for fraud prevention
  • With user consent (if ever applicable)

7. User Rights

You have the right to:

  • Request access to your data
  • Request corrections
  • Request deletion where applicable
  • Withdraw consent