Dalma Departure Control System
Dalma DCS helps airlines, airports, and ground handlers streamline check-in and boarding, reduce delays, and improve passenger experience. It includes a Disruption Manager to handle rebooking during flight changes, cancellations, or operational disruptions.
Furthermore, the system is fully compatible with CUTE standards and is ready to integrate with all leading platforms. This enables the use of common user environments that may be available at the airline’s destination airport. Additionally, Dalma fully supports custom printing and scanning equipment. The integrated Weight and Balance module provides further functionality and aids in the safe dispatch of all flights.
The interests of airlines, airports and ground handlers are at the forefront of Dalma’s operation, while at the same time improving the passenger experience through a hassle-free check-in and boarding procedure. This ensures passengers effectively flow from their arrival at the airport to taking their seat on board an aircraft. Available as a light-weight online web-based solution, Dalma DCS is your go-to DCS if you are an airline or airport wishing to streamline your departure control operations and boost revenue potential.
Key Features
Smarter Airport Operations
- Simplifies check-in, boarding and baggage processes
- Enhances passenger experience and operational efficiency
- Web-based, multi-device access with no special hardware required.
Fast and Flexible Check-In
- Automated multi-flight check-in from one counter
- Smart seat allocation and excess baggage fee calculation
- Web, mobile, kiosk and off-airport check-in functionality supported
- Real-time API integration for smooth passenger flow.
Advanced Flight, Crew and Seat Management
- Seat assignment and control, including crew/jump seats
- Supports Weight & Balance and EFB integration
- Through-check-in and TCI with partners
- Boarding pass/tag printing for CUTE and non-CUTE setups
Efficient Passenger and Baggage Handling
- Auto-recognition of ancillaries (seats, baggage, meals and SSRs)
- Automated excess baggage fees and baggage updates
- GOSHO, NOREC, Standby and infant passenger management
- Tracks passenger movement via airport systems
Scalable Integration and Hosting
- Compatible with IATA messaging and third-party APIs
- Integrates with baggage, cargo, loyalty, customs and security systems
- Host locally, in the cloud – or at a dedicated site (onsite)
- Fully CUPPS compliant
Seamless Disruption and Boarding Management
- Advanced Disruption Manager for delays, cancellations and aircraft changes
- Auto rebooking with retained ancillaries
- Fast, alert-driven boarding interface for timely departures
Benefits
Simplicity
- User-friendly web-based graphical interface
- Minimal training required
- Logical workflow for fast, intuitive operations
System Support
- 24/7 global support centres
- Rapid response to issues
- Dedicated to keeping operations smooth
Performance
- Built for all airline business models
- Tested under heavy workloads for smooth operation
- Stable, resilient, and error-free functionality
Robust Backend and Security
- Flight scheduling, monitoring and status automation
- Detailed user access control and full activity tracking
- Multi-language support and intuitive interface with shortcut keys
Scalability and Reliability
- Fully redundant infrastructure with fault tolerance
- Scalable capacity with no operational disruption
- Advanced security eliminates data loss risks.
Management Commitment
- Expert team support for both cloud and on-site setups
- Real human interaction and assistance whenever needed
- Committed to your long-term operational success
